At Taste of Metals, each piece is uniquely handcrafted with great care, making every item truly one-of-a-kind. Because of this, all sales are final, and we do not offer refunds. We want you to feel confident in your purchase, knowing that you're investing in something special.
Please note that orders take 2–4 days to be processed before shipment.
If you encounter any issues or accidental damage due to mishandling, we offer free repairs. Please contact us at [email protected], and we’ll be happy to assist. Note that customers are responsible for covering the shipping fees related to repairs.
Once your parcel leaves our premises, we are no longer responsible for it. For international orders, customs fees and policies vary by country, and the customer is responsible for covering any such fees. We advise you to familiarize yourself with your country’s customs policies before placing an order. To help prevent delays, we also recommend providing a phone number during checkout.
Please be aware that delivery times are approximate. Actual delivery periods may vary depending on your location and other factors. We cannot control or be held responsible for shipping delays.
Ensuring your shipping address is correct at checkout is essential. Once an item has been delivered, we cannot offer refunds or replacements.
Shipping information:
- Italy - 5€ - 3-5 working days
- European Union - 15 € - 4-6 working days
- United Kingdom - 20 € - 4-7 working days
- United States - 35 € - 6-9 working days
- Asia - 60 € - +7 working days
- Australia - 50 € - 3-6 working days
Shipping is FREE on orders over 150 €
If you don't find your location listed in the shipping options, feel free to reach out to us at [email protected] to explore the possibilities of sending your order to your destination.
We value your trust and satisfaction, and are always here to help. For any questions or concerns, don’t hesitate to reach out.
